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March 13, 2020

Coronavirus (COVID-19) Updates

TRIP UPDATES

Dear STI Members,

The safety and well-being of our members remains our highest priority.We continue to advocate on your behalf with our vendors to get you the best options regarding your trips.

Unless otherwise noted below, our trip is scheduled to depart as planned. Final decisions about trip cancellations will be made no later than 45 days prior the scheduled departure dates.

If a trip is cancelled by the vendor, members will be notified via email with available options based upon vendor terms.

If you chose to cancel your vacation at any time, terms and dates of applicable penalties are found in the FAQ section of every trip page. Individual cancellation requests made prior to vendor cancellation announcement will not be made retroactive and the individual member forfeits any further offers or more favorable terms.   

Details on specific trips and providers are listed below:

TRIPS DEPARTING IN 2020

  • 03/08/2020 EPIC SOUTHERN CARIBBEAN
  • Ship is being redirected to Orlando for disembarkation Tuesday, March 17, 2020.
  • Hotel accommodations held for all members arriving and Team is working on air accommodations for Wednesday, March 18 return home.

04/13/2020 NORTHERN EUROPE CAPITAL CITIES

  • Cancelled

04/16/2020 NEW ORLEANS MUSIC FESTIVAL

  • This trip has been moved to October 1-4, 2020.
  • All reservations have been moved forward to this date.
  • Please contact your airline for a one-time waiver/voucher to change your flight.
  • Cancellations will receive a future trip credit plus $50 bonus credit.
  • Please contact us through our Help Center if you have any questions.

04/18/2020 GARDENS GALORE IN HOLLAND AND BELGIUM

  • Cancelled

05/22/2020 MUSICAL NASHVILLE WEEKEND

  • This trip has been moved to September 4-7, 2020.
  • All reservations have been moved forward to this date.
  • Please contact your airline for a one-time waiver/voucher to change your flight.
  • Cancellations will receive a future trip credit plus $50 bonus credit.
  • Please contact us through our Help Center if you have any questions.

05/26/2020 ISLE OF CRETE RENDEZVOUS (5/26)

  • This trip has been moved to September 1-8, 2020.
  • All reservations have been moved forward to this date.
  • Please contact your airline for a one-time waiver/voucher to change your flight.
  • Cancellations will receive a future trip credit plus $50 bonus credit.
  • Please contact us through our Help Center if you have any questions.

06/21/2020 DREAMY PORTUGAL WITH NATIONAL GEOGRAPHIC JOURNEYS

  • This trip has been moved to May 16 – 23, 2021.
  • All reservations have been moved forward to this date.
  • Please contact your airline for a one-time waiver/voucher to change your flight.
  • Cancellations will receive a 100% future trip credit and may be applied to any future STI trip.
  • Refunds will not be given as this trip is being rescheduled.
  • If you have purchased trip insurance contact your carrier directly to change to the new dates.

06/28/2020 PRESIDENT’S CLUB ON THE PORTUGUESE RIVIERA

  • This trip has been moved to May 24 – 31, 2021.
  • All reservations have been moved forward to this date.
  • Please contact your airline for a one-time waiver/voucher to change your flight.
  • Cancellations will receive a 100% future trip credit and may be applied to any future STI trip.
  • Refunds will not be given as this trip is being rescheduled.
  • If you have purchased trip insurance contact your carrier directly to change to the new dates.

07/18/2020 GREEK ISLANDS SUMMER CRUISE

  • This trip has been moved to July 3 – 10, 2021. All reservations have been moved forward to this date.
  • Please contact your airline for a one-time waiver/voucher to change your flight.
  • Cancellations will receive a 100% future trip credit and may be applied to any future Celestyal sailing with STI.
  • Refunds will not be given as this trip is being rescheduled.
  • If you have purchased trip insurance contact your carrier directly to change to the new dates.

07/30/2020 DANUBE SUMMER SINGLES CRUISE

  • This trip has been cancelled by Avalon Waterways and members may request either: Future Cruise Credit + $200 Bonus to be used on any sailing in 2020, 2021 or 2022 without penalty.
  • Refund to be administered directly by Avalon Waterways and may take upwards of 60+ days to process.

08/22/2020 SUN DRENCHED SICILY

  • This trip has been moved to August 22 – 30, 2021.
  • All reservations have been moved forward to this date.
  • Please contact your airline for a one-time waiver/voucher to change your flight.
  • Cancellations will receive a 100% future trip credit and may be applied to any future STI trip.
  • Refunds will not be given as this trip is being rescheduled.
  • If you have purchased trip insurance contact your carrier directly to change to the new dates.

10/01/2020 NEW ORLEANS MUSIC FESTIVAL

  • This trip has been moved to April 8-11, 2021.
  • All reservations have been moved forward to this date.
  • Please contact your airline for a one-time waiver/voucher to change your flight.
  • Cancellations will receive a 100% future trip credit and may be applied to any STI trip.
  • Refunds will NOT be given as this trip is being transferred from the 2020 original departure and is in Full Penalty.
  • If you have purchased trip insurance contact your carrier directly to change to the new dates.

As this is an unprecedented situation, involving numerous health authorities and travel vendors, we respectfully ask for your patience as we get updates on each trip. We will post information on this page as it becomes available.

Because our partner-vendors have various policies regarding operating at this time, and because we have many highly adventurous travelers, we encourage all members to follow official guidelines as closely as possible.

Although STI is committed to keep you informed regarding the current status of our partner-vendor policies, we understand that you are ultimately responsible for your health and well being when making travel decisions.  

In order to allow you to make informed decisions regarding your travel plans, we have included links to official sources of information below.

Thank you,

The Crew at Singles Travel International

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